RCM is an ISO: 9001-2008 quality certified educational institution
ISO 9001:2008 is a quality management system standard, first published in 1987 by ISO (International Organization for Standardization). This standard is designed to help organizations ensure that they meet all requirements of customers and stakeholders. ISO 9001:2008 specifies requirements for a quality management system where an organization
- needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations.